PRIVACY POLICY
Last updated: 11 September 2026
Who We Are
SkillBeam CIC is a Community Interest Company providing community programmes, professional digital-skills courses and training for organisations.
SkillBeam CIC is registered in England and Wales under company number 16602224.
Registered office: Monomark House, 27 Old Gloucester Street, London, England, WC1N 3AX.
For questions about this privacy policy or how we use your personal information, please contact us through our Contact Us page.
Information We Collect
Depending on how you use our website, we may collect:
- Your name
Your email address
Your phone number
Your preferred contact method
Courses or programmes that interest you
Preferred session times or delivery methods
Information about how you heard about SkillBeam
Information you provide about your learning needs
Messages and enquiries you send to us
Your communication and marketing preferences
Technical information collected through cookies and similar technologies
Please do not submit sensitive personal information through our general website forms unless we specifically request it.
Please do not submit sensitive personal information through our general website forms unless we specifically request it.
How We Use Your Information
We may use your information to:
- Respond to enquiries
Manage registrations and expressions of interest
Contact you about relevant programme or course dates
Provide information you have requested
Organise and deliver training
Maintain appropriate administrative records
Understand interest in our services
Improve our programmes, courses and website
Send information about future courses where you have chosen to receive it
Meet legal, regulatory or funding requirements
We will not sell your personal information.
We will not sell your personal information.
Our Lawful Bases
Depending on the circumstances, we process personal information because:
- You have given us consent
Processing is necessary to respond to your request or take steps before entering into an agreement
It is necessary for our legitimate interests in operating SkillBeam, responding to enquiries and managing our services
We must comply with a legal or regulatory obligation
Where we rely on consent, you may withdraw it at any time.
Where we rely on consent, you may withdraw it at any time.
Sharing Your Information
We may share personal information only when necessary with:
- Website, form, email and technology service providers, including Wix
Training venues and delivery partners where required to provide a programme
Professional advisers or service providers supporting our operations
Funding or monitoring organisations where required, using anonymised or aggregated information wherever reasonably possible
Public authorities where disclosure is required by law
Service providers acting on our behalf are expected to handle personal information securely and only for the agreed purpose.
Some technology providers may process information outside the United Kingdom. Where this happens, we take reasonable steps to ensure appropriate data-protection safeguards are used.
Service providers acting on our behalf are expected to handle personal information securely and only for the agreed purpose.
Some technology providers may process information outside the United Kingdom. Where this happens, we take reasonable steps to ensure appropriate data-protection safeguards are used.
How Long We Keep Information
General enquiries and expressions of interest will normally be kept for up to 24 months after our last meaningful contact with you.
If you join a course or programme, some information may be retained for longer where necessary for administration, safeguarding, financial records, legal obligations or funding requirements.
Marketing information will be kept until you withdraw your consent or we determine that it is no longer required. We periodically review the information we hold and delete or anonymise it when it is no longer needed.
Marketing Communications
We will send information about future courses and services only where you have chosen to receive it or where another lawful basis permits us to do so.
You can ask us to stop sending marketing communications at any time by contacting us through the Contact Us page.
Withdrawing from marketing will not prevent us from sending essential messages connected with an enquiry, registration or programme in which you are participating.
Your Data-Protection Rights
Depending on the circumstances, you may have the right to:
- Ask for a copy of your personal information
Ask us to correct inaccurate or incomplete information
Ask us to delete your information
Ask us to restrict how your information is used
Object to certain uses of your information
Ask for information to be transferred where applicable
Withdraw consent at any time
To exercise these rights, contact us through the Contact Us page. We may need to verify your identity before completing a request.
You also have the right to raise a concern with the Information Commissioner’s Office at www.ico.org.uk.
Cookies
Our website may use essential cookies needed for security and basic functionality. Wix and other authorised services may also use analytics or similar technologies.
Where required, non-essential cookies should not be activated without your permission. You can manage available choices through the website’s cookie banner or your browser settings.
Security
We take reasonable organisational and technical measures to protect personal information from unauthorised access, loss, misuse or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Changes to This Policy
We may update this privacy policy when our services, systems or legal obligations change. The latest version will be published on this page with its revision date.